jaet7's Privacy Policy

Introduction and Scope

jaet7 ("we", "our", "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. We place your privacy at the highest priority and are always committed to protecting your personal information.

This privacy policy ("Policy") describes how jaet7 collects, uses, stores, and where necessary shares your personal information with third parties. By visiting or registering on our website jaet7.lat, you consent to all the terms of this policy.

This policy is linked to and complements our Terms and Conditions and Responsible Gaming policy. These three documents together form the legal framework for our services. Users must be 21 years of age or older.

Information We Collect

jaet7 may collect information about you in a number of ways. A detailed description of the information that may be collected is provided below:

2.1 Information You Provide Directly

When you register with jaet7 or use our services, you provide the following information:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• National ID card or passport details (for KYC verification)
• Residential address
• Payment method details (bKash, Nagad, Rocket, Upay or bank account)
• Security questions and answers

2.2 Automatically Collected Information

The following information may be recorded automatically while you use our platform:

• IP address and device type
• Browser type and operating system
• Time of entry and exit from the site
• Pages visited and click patterns
• Transaction history and betting activity
• Login session information

2.3 Information Received from Third Parties

For the purposes of fraud prevention and identity verification, we may receive limited information about you from legitimate third-party sources. This information is used solely to complete the KYC process.

Purpose of Data Collection

jaet7 collects and uses your personal information for the following legitimate purposes:

• Account Management: Completing the registration process, ensuring login security, and handling account-related communications.
• Identity Verification (KYC): Complying with Anti-Money Laundering (AML) regulations and preventing registration by minors.
• Financial Transactions: Securely processing deposits and withdrawals. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000.
• Customer Support: Resolving your issues through 24/7 live chat and reviewing complaints.
• Security and Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Responsible Gaming: Monitoring problematic gaming patterns and providing support when needed.
• Legal Obligations: Complying with applicable laws and regulations and responding to legitimate requests from authorities.
• Service Improvement: Conducting analysis to improve the user experience.

Legal Basis for Data Processing

jaet7 processes your personal information on the following legal bases:

• Contractual Obligation: Processing your data is necessary to provide you with services under our Terms and Conditions.
• Legitimate Interests: To maintain platform security, prevent fraud, and uphold service quality.
• Legal Obligation: To meet the guidelines of financial regulatory bodies and fulfil AML/KYC requirements.
• Consent: Based on your explicit consent for marketing communications and optional analytics.

Sharing Information with Third Parties

jaet7 never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted technology and payment service providers who assist in operating our platform. These include payment gateways (bKash, Nagad, Rocket, etc.), identity verification services, and IT infrastructure providers. These partners operate under strict confidentiality agreements.

5.2 Game Software Providers

Pragmatic Play, Spribe, JILI, PG Soft, and other game providers process a limited amount of session data to operate their games. This information is used solely to ensure gameplay.

5.3 Legal and Regulatory Authorities

We may be required to provide necessary information in response to valid legal orders, court directions, or requests from regulatory authorities. Such disclosures are always limited to the minimum amount required.

5.4 Business Transfers

In the event of a significant change to jaet7's business structure (such as a merger or acquisition), user data may be transferred to the new authority. In such cases, we will notify you in advance.

Cookies and Tracking Technologies

jaet7 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help our site remember your preferences.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions. These cannot be disabled.
• Functional Cookies: For your language preferences, display settings, and personalised experience.
• Analytics Cookies: Collect anonymous statistics to understand how the site is used.
• Security Cookies: For fraud detection and ensuring the security of each session.

6.2 Managing Cookies

You can control or delete cookies through your browser settings. Please note, however, that disabling certain cookies may mean some features of jaet7 do not work correctly.

Data Retention and Security Measures

We use industry-standard security technologies and practices to protect your information.

7.1 Technical Safeguards

• All data transmissions secured through SSL/TLS encryption
• Encryption of stored data (encryption at rest)
• Firewalls and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor authentication (2FA) support

7.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, some information is retained to meet legal obligations (generally 5 to 7 years). Information that is no longer needed is deleted securely.

7.3 Response to a Data Breach

If a data breach occurs that poses a risk to your rights and interests, we will notify you and the relevant authorities as quickly as possible. Necessary remedial measures will be taken immediately.

Your Rights

As a jaet7 user, you have the following rights over your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: If your account contains incorrect or incomplete information, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted (this may not be fully possible if legal obligations apply).
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information for legitimate interests or direct marketing purposes.
• Right to Withdraw Consent: You may withdraw consent for any consent-based data processing at any time.

To exercise these rights, email [email protected] or contact us through 24/7 live chat. We will endeavour to respond to your request within 30 working days.

Protection of Minors

jaet7 provides services only to those aged 21 or older. We do not knowingly collect or process the personal information of any minor.

Age verification is mandatory at registration. If we become aware that a minor has created an account using false information, that account will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child has registered on jaet7, please contact us at [email protected].

Changes and Updates to This Policy

jaet7 reserves the right to update this privacy policy from time to time. Changes may be made to this policy due to changes in the scope of services, new legal requirements, or technological developments.

For significant changes, we will notify you by email or by a notice on the platform. The updated policy will take effect from the date of publication. If you continue to use our services after a change, you will be considered to have consented to the updated policy.

The latest version will always be available at jaet7.lat/privacy-policy. Previous versions of the policy may be made available for review upon request.

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our data protection team will review your request as soon as possible.